Shipping policy
運送政策
Shipping Policy
感謝您於本店購物，請在下單前閱讀以下運送說明。
Thank you for shopping with us. Please read the following shipping information carefully before placing your order.
訂單處理時間
Order Processing Time
所有訂單將於確認付款後 2–5 個工作天內處理並出貨（不含例假日及國定假日）。
All orders will be processed and shipped within 2–5 business days after payment confirmation (excluding weekends and public holidays).
商品出貨後，您將收到包含物流追蹤資訊的通知電子郵件。
Once your order has been shipped, you will receive a notification email containing tracking information.
運送方式
Shipping Method
目前本店使用 FedEx 提供國際配送服務。
We currently use FedEx to provide international shipping services.
實際配送時間可能因目的地國家、海關流程及當地物流狀況而有所不同。
Actual delivery times may vary depending on the destination country, customs procedures, and local shipping conditions.
運費說明
Shipping Fees
運費將依照配送地區於結帳時自動計算並顯示。
Shipping fees will be automatically calculated and displayed at checkout based on the delivery destination.
關稅與進口稅
Customs Duties and Import Taxes
國際訂單可能會產生進口關稅、稅金或其他海關相關費用。
International orders may be subject to import duties, taxes, or other customs-related fees.
上述費用由買家自行負擔，並不包含於商品價格或運費中。
These fees are the responsibility of the buyer and are not included in the product price or shipping fees.
配送延遲與運送問題
Shipping Delays and Issues
以下情況造成之配送延遲，本店恕不負責：
We are not responsible for delivery delays caused by the following circumstances:
海關查驗或清關延誤
Customs inspection or clearance delays
天候因素
Weather conditions
物流公司延誤
Carrier or logistics company delays
買家提供錯誤配送資訊
Incorrect shipping information provided by the buyer
請於下單前確認收件資訊是否正確。
Please ensure that your shipping information is accurate before placing your order.
包裹遺失或損壞
Lost or Damaged Packages
若商品於運送過程中發生損壞，或有任何配送問題，請盡快透過以下方式聯絡我們：
If your order is damaged during shipping or if you experience any delivery issues, please contact us as soon as possible through the following method:
我們將盡力協助處理相關問題。
We will do our best to assist you in resolving the issue.